MTS MSP Program Information for Suppliers
Managed Services Provider (MSP) Program Information for Milwaukee Transit System (MTS) Suppliers
Refer back to this page for up-to-date information regarding the Milwaukee Transit System MSP Program for non-IT Staff Augmentation.
Milwaukee Transit System has selected Knowledge Services as its Managed Service Provider (MSP) for non-IT Staff Augmentation Services. The Knowledge Services MSP Program delivers solutions to help manage sourcing, tracking, reporting and invoicing of Staff Augmentation Services.
As part of our MSP solution, Knowledge Services utilizes the dotStaff™ system to optimize and manage the staff augmentation process. Through this platform, open competition assures supplier equality and fair access to business opportunities.
If you have any questions, please email us at MCMSP@knowledgeservices.com.
Steps to Participate
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Step 1: Master Services Agreement (MSA)
Master Services Agreement (MSA)
Use the link above to access the MSA. This link will guide you through the necessary information needed in the MSA. Once the required fields are completed and submitted, the MSA will be sent directly to Knowledge Services. Once the agreement is fully executed, you will receive a copy of the MSA for your records.
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Step 2: Certificate of Insurance (COI)
Click here to access a sample Certificate of Insurance (COI)
Once the MSA is complete, you must attach a Certificate of Insurance naming the Client as Additional Insured and the Certificate Holder, in accordance with the coverage limits outlined in the MSA document. Failure to do so will prevent your company from being added to the Milwaukee Transit System Program vendor list. Please reference the sample certificate for the standard insurance requirements for Milwaukee Transit System.
On the COI, complete the Certificate Holder field as follows:
Knowledge Services and Milwaukee County
9800 Crosspoint Boulevard
Indianapolis, IN 46256 -
Step 3: W-9 Form
Click here to access a W-9 Form
In addition to the COI, a W-9 form must be completed, signed, and attached to the MSA at the time of submission. -
Step 4: HireRight Registration
Once your company is registered in the program, the next step is to register with the required background screening company - HireRight. Please email mcmsp@knowledgeservices.com with the name and contact information of the person who has the authority to register and establish an account.
The contact will receive a registration email to register with HireRight. Registration will require a nominal set up fee ($84.40 if not already currently using HireRight), the completion of a subscriber agreement and a mandatory credentialing process for compliance purposes which will take 5-7 days. Delays in registering for your account may lead to exclusion from the bidding process for opportunities at Milwaukee Transit System. For additional information regarding HireRight, please select the link above.
dotStaff™ Product Guides
Onboarding Forms + Instructions
Program Benefits
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Local, experienced Program Team providing single point of contact
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Greater quantity of opportunities with clear requirements outlined
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Ability to maintain and cultivate new relationships with managers and agencies
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Cash flow visibility provides access to payment statuses
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Business intelligence & reporting
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Web-based requisition workflow for candidate submission, time entry, time approval & invoicing
Standardized Workflow
The Knowledge Services Program Team is responsible for managing the entire temporary staffing process. Below is an overview of the full-service requisition workflow:
Contact Us
mcmsp@knowledgeservices.com